Resume | Victoria

Work
Experience

May 2023 -

Present

Sept 2020 -Apr 2021

Manage and coordinate project workstreams, ensuring that objectives are met on time and within budget, while upholding the highest standards of quality.
Operate and optimize Storycraft Lab's technology platforms, innovating ways to streamline tech usage for project execution.
Lead on-site facilitation for various initiatives, ensuring that each project's design and execution aligns with our commitment to audience advocacy and content strategy.
Design and develop comprehensive solutions across graphic, UX, and spatial design domains, integrating user/human-centered principles to elevate client experiences.
Develop engaging and informative quizzes to enhance audience interaction and data collection.
Engage in client-facing communications, adeptly representing Storycraft Lab's vision and services while building strong, collaborative relationships.
Establish and maintain organizational systems that enhance team efficiency and project.

Feb 2022 - Apr 2023

Managed and led the design team, ensuring successful delivery of projects on-time and to a high standard.
Conducted usability testing to optimize the customer experience MVP, resulting in an improved product.
Collaborated effectively with the development team, ensuring seamless handoff and successful launch of the MVP.
Met all company-wide design needs, including creating professional presentation decks and swag for events.
Successfully designed and managed the company website and blog, improving the online presence and increasing traffic.
Created effective Hubspot marketing emails that supported the customer journey, resulting in increased conversions.

Apr 2021 - Feb 2022

Enhanced insurance enrollment software by designing a user-friendly interface and conducting usability testing to optimize enrollment efficiency.
Collaborated with developers and project stakeholders to ensure the functionality of software features aligned with user needs and expectations.
Designed a streamlined user interface for software, which resulted in improved navigation and increased user engagement.

Feb 2019 - Aug 2020

Led the rental design office, overseeing the design and rendering of custom tradeshow booths for clients from diverse industries.
Managed a team of three designers, assigning projects to meet sales executive requests and ensuring all client needs were met throughout the design, estimate, and build process.
Conducted meetings to support project managers, sales executives, and designers in managing schedules and meeting client expectations.

2024

2020 - 2021

2013 - 2016

2011 - 2013